Privacy Policy for "urbandispatch.com"
Urban Dispatch Logistics Inc. understands the importance of protecting the privacy of
urbandispatch.com users. The information collected is used to market and improve the
services we and our subsidiaries offer, to improve the urbandispatch.com web site
content, and to contact you with updates to the web site or for other marketing
purposes.
Certain areas of urbandispatch.com, including but not limited to Urban Dispatch©
Ship Manager© at www.urbandispatch.com, Urban Dispatch Pipeline©
Urban Dispatch
Return Manager©, Urban Dispatch
Invoice Online, Urban Dispatch Global Trade Manager© and My
Urban Dispatch, require registration or a password for access. Information obtained
from registered users of these areas may also be used for Urban Dispatch marketing
purposes, and cookies may be used in those and other areas, as is described in
this Policy. Information obtained in these areas may also be used in accordance
with agreements governing access to and use of the specific areas, including,
but not necessarily limited to Urban Dispatch Ship Manager at urbandispatch.com, Urban Dispatch Return
Manager, etc. In addition, visitors to urbandispatch.com may choose to register for a
urbandispatch.com Login user ID and password to simplify access to some interactive
features on urbandispatch.com. Log file data and other information gathered from
registered users of urbandispatch.com are used to improve the urbandispatch.com customer
experience.
www.urbandispatch.com Login currently provides users with access to Urban Dispatch
Ship Manager at www.urbandispatch.com, Urban Dispatch
Global Trade Manager©, and My
Urban Dispatch. Currently, other applications require separate registrations.
In the future, Urban Dispatch may add other features to those accessed through urbandispatch.com
Login. (In such event, previously registered users will not be required to
re-register.)
Please also see the Urban Dispatch Service Guide for terms of carriage, limitations of
liability, and disclaimers of warranty and general terms applicable to all
delivery services and various information used and provided with Urban Dispatch services.
For more information on this Privacy Policy, please read below.
What information does Urban Dispatch capture about visitors
to its web site?
The urbandispatch.com web server uses an extended log file format which captures:
date and time of visit, referring address (location from which a visitor comes
to www.urbandispatch.com), type of Internet browser, and visitor's IP address. (Each
computer that connects to the Internet is assigned a unique number, an IP
address, for identification purposes). The log file does not capture a visitor's
email address
Does Urban Dispatch ask for personal information?
Several areas of urbandispatch.com ask for personal information. They include:
Online
Account Registration, features of Manage
My Account, and registration pages for Urban Dispatch
Ship Manager at urbandispatch.com, Urban Dispatch
Global Trade Manager, Urban Dispatch
Return Manager, Urban Dispatch
Pipeline and My
Urban Dispatch. This list may be expanded without notice. In the event that it is
expanded, additional information may be required. In these areas, your name,
address, email address, billing information, and business profile are requested.
This information is collected to help us further develop our services, to
provide you access to valuable Urban Dispatch Internet-based information and services,
and to bill you for those services if you elect to use them.
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How does Urban Dispatch use the information?
The information collected through this site helps us identify the type of web
site content our customers value most. We use this information to market and
improve the web site and our services. We also use this information to send you
email notifications about updates to the web site, and to contact you by other
means for marketing and other purposes. Our policy is to not give, sell or
otherwise distribute the information collected through this site to third
parties outside of Urban Dispatch Logistics Inc. and its subsidiaries (unless required by
law); provided, however, in some cases we may use suppliers to assist us in
collecting, using or otherwise processing for our benefit the information
obtained through this site. Our practice is to require our suppliers to conduct
such activities consistent with this policy and our requirements.
What happens when I leave urbandispatch.com to visit an Urban Dispatch linked web site?
Parts of urbandispatch.com, such as Urban Dispatch Global Trade Manager© and PIPELINE©, consist of products
and services hosted by subsidiary businesses. When you leave www.urbandispatch.com to visit
one of these sites, the only information transferred to the third-party is the
fact that you came from urbandispatch.com (the referring address). This practice allows
the third-party to monitor its own web site traffic, but does not provide them
with any information about you. Urban Dispatch is not responsible or liable for the
independent privacy policies of our subsidiary sites. You should consult the
privacy policies at those sites to determine how your information may be used.
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What is a cookie?
A cookie is a series of data characters that, when programmed into a web
site, is placed by the web server into the browser's application folder on your
computer. Once placed onto your machine, the cookie will allow the web site to
"recognize" you as a unique individual.
Does Urban Dispatch use cookies?
Cookies are used to achieve two goals. The first is to provide Urban Dispatch with the
capability to personalize information for certain segments of its customer base.
Secondly, in some instances, cookies are used to allow Urban Dispatch the opportunity to
associate individual customers with their information profiles. For example,
through the use of cookies, www.urbandispatch.com Login can "remember" your user
ID when you login to Urban Dispatch Ship Manager© at www.urbandispatch.com on your computer.
Can cookies be removed from my hard drive?
Yes, cookies can be removed from your hard drive. Also, depending on what
type of web browser and what browser version you are using, you may be able to
change the properties on your cookie file so that cookies are not used or saved.
Please check with your browser provider for more information on removing
cookies.
How do I contact Urban Dispatch?
Our postal address is:
Urban Dispatch Logistics Inc.
320 3rd Ave SW
Calgary, AB T2P 0G1
We can be reached via email at admin@urbandispatch.com
or by telephone at .
Additional resources on information privacy
The Electronic Privacy Information Center
focuses public attention on emerging civil liberties issues relating to the
National Information Infrastructure. EPIC
Alert is the online newsletter of the Electronic Privacy Information Center
in Washington, DC. The newsletter is bi-weekly and covers issues related to
privacy and civil liberties in the information age.
Urban Dispatch reserves the right to amend the Privacy Policy at any time with or
without notice. Please check back frequently in the event of changes.
Your use of urbandispatch.com constitutes your agreement to this Privacy Policy.
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